Outstanding Leadership
Underpinning the success of every organisation is outstanding leadership. And whilst debate continues as to how leaders become outstanding, we follow the philosophy that leaders develop through Example (the role models you choose); from Experience (how you learn from what you do) and from Education (the training and coaching you receive and the books you read). We lead Executive Coaching programmes as well as Leadership Team Development Workshops and here's how we can help:
- Getting the basics right
- Positive Energy for Performance
- Inspirational Leadership
- Customer Focused Leadership
Getting the Basics Right
With a focus on self awareness, we invest considerable time helping your leadership team put in place their fundamental 'building blocks'. That is, we help them understand their strengths and their development needs through observation and coaching; 360 degree feedback; an understanding of personal values and drivers alongside desired future direction. We use this information to co-create an individual LDP – a Leadership Development Profile.
Positive Energy for Performance
As the demands of business become ever greater – it seems that the only solution is to work longer and longer hours. As a business leader, you give your team direction and set the example that they follow. So, through 1:1 coaching or team programmes, we'll work with you to increase your positive energy – enabling you to lead dynamically and be a role-model with a fully engaged, healthy and resilient style. Typical sessions include:
- Energy Assessment –a thorough evaluation of how you currently live and work and includes a physical health assessment and a confidential report
- Personal programmes to increase your physical energy – working on recovering energy, maximising your strength and endurance, increasing flexibility and optimising your nutrition
- Stress and Resilience Strategies – understanding where your healthy stress balance lies; controlling triggers that contribute to negative stress and developing future resilience strategies
- Enhancing your mental energy – defining and living by values; focusing your mind to make the most of your time, understanding how you feel in order to proactively use your emotions; identifying and amplifying your strengths.
Inspirational Leadership
Ask any employee what they want from a leader and you'll hear the word 'inspiration'. Ask your staff again what they get from their leadership team and studies show you will more often hear 'knowledge' and 'ambition'. Yet to get extraordinary things done in extraordinary times, leaders must inspire optimal performance.
This does not mean being overtly charismatic, but it does entail the ability to communicate in a meaningful way; to involve people in change; give people the freedom and support to get on with their job; show appreciation through an extensive celebration of success; promote a culture where people value themselves, each other, the company and the customers. That's what we'll help you develop.
Customer Focused Leadership
We help leadership teams ensure their focus remains firmly on the customer – and not just in terms of strategy but in touch with the very real needs and wants of the people who buy your products and services. Our '8 Principles to Customer Focused Leadership'™ ensure that leaders can design your organisation's customer experience; engage with the physical and emotional process; improve the internal customer journey and answer the ten most important questions for a customer focused leader.
Services
“Mindspring have delivered a first class leadership programme here at Principality Building Society. Each of the sessions is built using a blend of cutting edge materials that are delivered by extremely experienced management professionals. The intervention is making a real difference to the dynamics and effectiveness of the senior leadership team, as we see the learnings being applied to both simple and more holistic issues within the organisation. We are already looking at how we can work with Steve and Lucy to develop our next leadership programme for the next tier down in the business.”